Shipping Policy
Last Updated: May 2026
Welcome to Sparo Living. This Shipping Policy explains how we process, handle, and deliver your orders.
By placing an order on our website, you agree to the terms below.
1. Order Processing Time
-
Ready-to-ship items:
Will be dispatched within 2 working days from the date of order confirmation. -
Made-to-order items:
Processing and dispatch timelines vary depending on the product.
The estimated delivery/dispatch time will be clearly mentioned on:- Product page
- Cart page
- Order confirmation email
2. Delivery Time
Delivery timelines depend on your location and courier service availability. Once shipped, orders are typically delivered within the estimated timeframe provided at checkout.
Delays may occur due to:
- Courier delays
- Weather conditions
- Public holidays
- Remote delivery locations
- Unforeseen logistical issues
3. Shipping Charges
Shipping charges (if applicable) will be calculated and displayed at checkout before payment.
We may offer free shipping on selected products or promotional campaigns, which will be clearly mentioned on the website.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS (if provided by courier partner).
You can use this tracking number to monitor your shipment status.
5. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
We are not responsible for:
- Delayed delivery
- Lost shipments
- Returned packages
due to incorrect or incomplete address information.
If an order is returned due to an incorrect address, re-shipping charges may apply.
6. Delayed or Lost Shipments
While we work with reliable courier partners, we are not liable for delays caused by logistics providers.
However, we will assist you in tracking and resolving issues wherever possible.
7. Undeliverable Locations
Some locations may not be serviceable by our courier partners. In such cases, we will inform you and cancel/refund the order if necessary.
8. Contact Us
For any shipping-related queries, please contact us:
Sparo Living
Email: support@sparoliving.com
